AI in HR: 4 Ethical Use Cases Every HR Professional Should Know

There’s a lot of talk about the AI bubble on the verge of bursting, and that’s because as a stand-alone product, generative AI is not without flaws. People are using AI to perform tasks it was never meant to, without taking the time to train it for accuracy. 

Artificial technology can be extremely beneficial though when used correctly, alongside human input. Specifically, using AI in HR can streamline tasks and enhance processes like never before.

If you’re an HR manager wondering how to ethically use AI in HR, this article will provide 4 practical ways to do so, while building and retaining the best workforce possible: 

1. Reduce recruitment biases
2. Enhance candidate experiences
3. Optimize, engage and retain talent
4. Stay in compliance with surmounting HR regulations

AI in HR Use Case 1: Reduce Recruitment Biases 

Talent recruitment has come a long way thanks to AI—leveling the playing field for candidates by removing biases. Good talent Intelligence software will focus on the candidate’s qualifications and potential to succeed in the role in 4 ways:

• Streamlining resume review process to identify the best candidates for the job
• Using Soft and hard skills assessments to differentiate candidates
• Taking human biases out of the recruitment process and focusing on raw talent and qualifications
• Greatly reducing the time to identify and hire candidates

AI in HR Use Case 2: Enhance Candidate Experiences 

Whether or not a candidate receives an offer, it’s important for them to have a positive recruitment process. Not only can this influence whether they accept the job or not, but it also impacts future recruitment. 

AI in HR has helps boost candidate satisfaction as high as 98%. Candidates feel validated through the streamlined, transparent processes including:

• Pre-assessments that help candidates understand if they’re a good fit
• AI messaging to answer candidate questions and keep them updated
• Automated, seamless hiring process with  faster turnaround 

AI in HR Use Case 3: Optimize, Engage and Retain Your Talent

The cost of losing good employees has a severely negative (and costly) effect on your business. Prioritizing employee well-being is critical, but putting processes in place to effectively achieve this was difficult—until AI. 

AI in HR helps you understand what your talent needs to succeed. Use assessments to identify gaps in skills, opportunities for growth, and general employee engagement levels. 

Arm managers with the insights they need to help employees feel valued and thrive in their roles through: 

• Tailored onboarding offerings to get new employees off to a strong start
• Personalized tactics for motivating and engaging team members
• Upskill opportunities based on their unique needs
• Mitigating and re-engaging employees at risk of churn

AI in HR Use Case 4: Stay in Compliance With Surmounting HR Regulations

As HR professionals know, changes to compliance and regulations are rapidly expanding and it can feel nearly impossible to keep up. Diversity and inclusion, data privacy, and employee safety are just some of the regulations HR needs to adhere to.

AI talent management solutions take the guesswork out of compliance by:

• Following current and upcoming state and federal regulations
• Monitoring your workforce compliance and identifying potential risks
• Generating ongoing compliance reports 

Final Thoughts: Ethical Use of AI in HR Creates a Stronger, More Equitable Workforce

There’s no question that when AI is used ethically in HR it fosters a better, more equitable workforce. Hiring biases exist at an implicit level, and AI works to remove those implicit biases to help you discover the best candidate for the job. 

Once hired, AI helps you to tailor the onboarding process to the individual and keep them engaged through upskill and advancement opportunities. 

And since the cost of replacing an employee can range from one-half to two times their salary, effectively using AI will not only create the strongest employee workforce possible for your organization but will also save you significant turnover costs that can damage your bottom line. If you are ready to use AI for good within your HR department, Cangrade is here to help you succeed.